Cookie Policy
Last updated: November 2026 · CruxAi Tech Limited
Your Current Cookie Preferences
Current status: Not yet set (Defaulting to Essential Only)
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to recognize your device, maintain your authenticated session, remember your preferences, and help us understand how users interact with our platform.
We also use similar local storage technologies (like HTML5 localStorage) to store simple user preferences directly in your browser without transmitting them across the network on every request.
2. How We Use Cookies & Legal Grounds
Under Irish law (European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011, S.I. 336/2011) and the EU General Data Protection Regulation (GDPR), we classify our cookies into two distinct tiers:
- Strictly Necessary (Essential) Cookies: These are technically essential for the operation of our services (e.g., maintaining your logged-in state after SMS verification, protecting against automated bot spam, and enabling core marketplace quoting). Under Regulation 5(5) of S.I. 336/2011, your prior consent is not legally required for these cookies.
- Analytics / Performance Cookies: These help us measure aggregate site traffic, popular trade searches, and technical reliability. We only activate non-essential analytical cookies with your prior, freely-given consent.
3. Cookies and Storage Used on The Lads
| Cookie / Storage Name | Category | Purpose | Duration | Provider |
|---|---|---|---|---|
| lads_auth_token | Strictly Necessary | Maintains secure authenticated session after SMS one-time passcode (OTP) verification. | 30 days | The Lads (First-party) |
| lads_cookie_consent | Functional | Stores your cookie consent choice (“accepted” or “declined”) in localStorage so the banner is not repeatedly shown. | 1 year | The Lads (First-party) |
| tl_anon_id | Analytics (Optional) | Anonymous pseudonymised identifier used by PostHog EU (Frankfurt server) to count aggregate visits and fix broken links. Excludes personal details. | 1 year | The Lads / PostHog EU |
4. Third-Party Services That May Set Storage
- Google Maps API: Used to display interactive maps of verified professionals and trade service areas across Ireland. Google may place necessary functional cookies or local storage elements to render map tiles.
- PostHog EU: Hosted exclusively within the European Union (Frankfurt, Germany) to comply with European data sovereignty. We redact phone numbers, customer names, job descriptions, and full Eircodes before transmitting any event metrics.
5. How You Can Control Cookies in Your Browser
You can modify your consent at any time using the preferences control box at the top of this page.
You can also block or delete cookies through your browser settings. Note that disabling essential cookies may prevent you from logging into your professional dashboard or accepting customer quotes:
- Google Chrome Instructions
- Apple Safari Instructions
- Mozilla Firefox Instructions
- Microsoft Edge Instructions
6. Contact Us
For questions regarding our use of cookies or personal data protection, contact our Data Protection team at:
CruxAi Tech Limited
Email: dev@cruxai.ie
Drogheda, Co. Louth, Ireland