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Terms of Service

Last updated: November 2026 · CruxAi Tech Limited

1. Introduction & About Us

Welcome to The Lads (the-lads.com), operated by CruxAi Tech Limited (“Company”, “we”, “us”), registered in Drogheda, Co. Louth, Ireland.

These Terms of Service govern your access to and use of our platform, including our website, trade directory, mobile quoting tool, and automated notification services. By using our platform as either a customer (“Customer”) or a trade service provider (“Professional” or “Tradesperson”), you agree to these Terms.

2. Description of the Platform

The Lads is a digital technology platform that facilitates connections between Customers seeking trade and home maintenance services and independent Professionals offering those services in Ireland.

  • For Customers: Submitting a job request, searching the trade directory, and receiving quotes or availability messages from local tradespeople is 100% free.
  • For Professionals: Claiming a business profile, receiving SMS job lead alerts, and contacting local homeowners is free of lead fees and 0% commission. Professionals may optionally utilize our mobile quoting and tax invoicing software at the published rate (introductory rate of €1 per generated document, with the first 5 free).

3. Independent Contractor Relationship

The Lads is not an employer, contractor, subcontractor, or agent of any Professional. Professionals listed on or using the platform are independent sole traders or businesses.

When a Customer accepts a quote or hires a Professional, a direct legal contract is formed exclusively between the Customer and the Professional. The Lads is not a party to that agreement and is not responsible for the performance, quality, timing, legality, or pricing of the physical trade work performed.

4. Professional Responsibilities & Warranties

By claiming a profile or issuing quotes through The Lads, Professionals warrant and represent that they:

  • Hold all statutory certifications, trade licenses, and registrations required by Irish law for their trade (e.g. Safe Electric registration for electrical work, RGII registration for gas/boiler installations).
  • Maintain valid Public Liability insurance adequate for their scope of work.
  • Are solely responsible for calculating and remitting their own Irish taxes, including Value Added Tax (VAT) under statutory Revenue guidelines (including the Irish Two-Thirds rule where applicable).
  • Will provide accurate, itemised quotes and honor quoted pricing unless on-site scope variations are mutually signed off with the Customer.

5. Customer Responsibilities

Customers agree to:

  • Provide accurate job descriptions and safe, lawful access to the property for agreed site inspections and work.
  • Settle invoices directly with the Professional according to the terms agreed upon in the quote or contract.

6. Payments & Fees

  • Trade Job Payments: Payments for trade services are made directly from Customer to Professional (e.g., via Bank IBAN transfer, Revolut, or card). The Lads does not hold funds in escrow and does not deduct any transaction percentage.
  • Quote/Invoice Software Fees: Where a Professional uses The Lads software to generate itemised quotes or invoices, usage is billed at €1 per document after the initial 5 free documents. This introductory pricing is guaranteed for 6 months from account creation.

7. Cancellations & Rescheduling

Customers and Professionals may cancel or reschedule appointments through the automated links provided in quote agreements. Both parties agree to provide reasonable advance notice of any cancellations. The Lads bears no liability for costs, missed appointments, or travel time incurred due to cancellations.

8. Limitation of Liability

To the maximum extent permitted by applicable Irish and EU law, CruxAi Tech Limited and its officers, directors, and employees shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

  • Any act, error, omission, or negligence of any Professional or Customer.
  • Property damage, personal injury, or substandard trade craftsmanship.
  • Temporary service downtime or delays in SMS or email message delivery.

9. Termination & Suspension

We reserve the right to suspend or remove any user or business profile from The Lads immediately if we detect fraudulent activity, abusive behavior, failure to maintain statutory trade certifications, or repeated verified consumer complaints.

10. Governing Law & Jurisdiction

These Terms of Service and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of Ireland. The courts of Ireland shall have exclusive jurisdiction to resolve any dispute or claim.

11. Contact Us

If you have questions regarding these Terms, please contact:

CruxAi Tech Limited
Email: dev@cruxai.ie
Drogheda, Co. Louth, Ireland